IT GOAT x Tower Street Insurance

Tower Street Insurance Assisted Living In Home Care Senior Care

MIKE MURPHY, FOUNDER AND PRESIDENT OF IT GOAT

Introduction to IT Goat

IT GOAT, a managed service provider based in Dallas, Texas, has been operational for five years. From the very beginning, we’ve partnered with Tower Street Insurance, focusing on assisting small to medium-sized businesses (SMBs) in outsourcing their daily operations to a third party like ourselves. Our services include end-user support, cybersecurity, success recovery, and business continuity.

Interestingly, the team at Tower Street Insurance didn’t focus solely on policies but also deeply engaged with the business aspects, adopting a more strategic approach from the start. For us, having cyber insurance is non-negotiable; it’s a fundamental requirement to conduct our business. We need higher coverage amounts than most due to the nature of our work. Not only do we provide cybersecurity protection for businesses, but we are also prime targets for cybersecurity threats.

INSIGHTS INTO TOWER STREET’S RESPONSIVENESS

Tower Street’s Impact and Service Quality

Tower Street has been instrumental in securing our initial insurance coverage and finding even better deals when more coverage was necessary. They’ve been thoroughly invested in our cybersecurity practices from day one, understanding our needs intimately. They handle the insurance aspects diligently, allowing us to focus on our core business without worrying about the complexities of insurance.

Acting as our broker and risk manager, Tower Street’s expertise in the industry is something we heavily rely on. Now in our sixth renewal cycle with them, the process has become seamless. We simply update them on our business activities, and they guide us on the necessary coverage.

This partnership allows us to concentrate on being IT GOAT professionals, servicing our clients instead of navigating the intricacies of insurance. The essence of insurance is its availability during critical times, and Tower Street excels in this regard. Their responsiveness and personalized service, like quickly providing insurance paperwork when needed, set them apart.

Tower Street Insurance Assisted Living Hospice Personal Care Memory

A TESTAMENT TO SERVICE EXCELLENCE

Importance of Cyber Insurance

The high standards we maintain at IT GOAT are matched by Tower Street, particularly in cyber insurance. This not only benefits our business but also positively impacts hundreds of other businesses. I would unequivocally recommend Tower Street to any business. Their team comprises bright, personable individuals who are a pleasure to work with, aligning well with our business culture.

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